Privacy Policy

Last updated: October 6, 2026

This is the privacy policy for Realest, the Crown Point shop on South Main. Plain English. No corporate sludge.

Who we are

Realest (Realest Realty) is a real estate brokerage at 112 S. Main St., Suite B, Crown Point, IN 46307. We serve buyers and sellers across Northwest Indiana and the Illinois towns we work.

What we collect

We only collect what we need to help you buy, sell, or stay in touch, and what you choose to give us.

  • Inquiry forms: name, email, phone, message, and anything else you type on contact, home-value, buyer/seller, join, or agent pages.
  • CRM / lead records: the same contact details and notes when an inquiry lands in our Contemp CRM so agents can follow up.
  • Home search: realest.net does not run an MLS/IDX home search or listing feed. Home search is on Realest.com. If you ask a Realest agent to set up a saved search or listing alerts for you, we keep the details you give us to do that.
  • SMS opt-in: if you (or an agent) text START/YES to our Twilio number for lead alerts, we store that phone number and consent. See Agent SMS opt-in.
  • Cookies & analytics: basic WordPress cookies (login, comment convenience if comments are on) and whatever analytics/cookie tools are active on the site to understand traffic. We don’t bury mystery trackers in this policy. If we add a named vendor later, we’ll update this page.
  • Server logs: standard web logs (IP, browser, pages hit) for security and troubleshooting.

We do not ask for Social Security numbers, bank passwords, or payment cards through this website.

How we use it

  • Respond to your inquiry and match you with the right Realest agent.
  • Send listing updates, search alerts, and appointment follow-ups you asked for.
  • Text you only when you’ve consented (TCPA). Agent and staff lead alerts go through the SMS opt-in page. Client texts go out only with clear consent.
  • Run and improve realest.net and Realest.com (bugs, speed, content that actually helps neighbors).
  • Meet legal, licensing, and MLS obligations.

Sharing

We do not sell your personal information.

We share only when it’s needed to do the job:

  • MLS: as required to list and market properties and to comply with MLS rules. realest.net does not run an IDX feed.
  • Service providers: WordPress hosting, Contemp CRM, Twilio (SMS), and similar vendors who process data for us under their own terms. They don’t get to use your info for their own marketing.
  • Agents on your file: the Realest agent helping you sees what they need to help you.
  • Legal: if a court, regulator, or MLS rules require it, or to protect people from fraud/harm.

SMS / TCPA

Text messaging is optional. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

Mobile opt-in data is not sold or shared with third parties for their marketing.

Cookies

Cookies help the site remember login and basic preferences, and help us see which pages are useful. You can block cookies in your browser. Some features (like login) may stop working cleanly.

Your rights

You can ask us to:

  • Tell you what personal info we have on you
  • Correct it
  • Delete it (unless we have to keep it for legal, MLS, or transaction records)

Email saso@realest.com or use the contact page. We’ll respond in a reasonable time.

Children

This site is for adults buying, selling, or working in real estate. We don’t knowingly collect info from kids under 13. If you think we did, tell us and we’ll delete it.

Equal Housing Opportunity

Realest is an Equal Housing Opportunity brokerage. We follow the Fair Housing Act. See our Equal Housing page.

Changes

If we change this policy in a meaningful way, we’ll update the date at the top. Keep an eye on this page if you care about the details.

Contact

Questions about privacy?
Realest, 112 S. Main St., Suite B, Crown Point, IN 46307
(219) 801-0432 | saso@realest.com | Contact form